Frequently Asked Questions
Answers about products, ordering, delivery, payment and returns.
What ingredients do you use?
Each product page lists the ingredients available for that product. Vainavi Goodies uses plant-based and traditional ingredients across the range; check the label and product page before use if you have sensitivities.
How long does shipping take?
Standard delivery usually takes 5 to 7 business days across India. Delivery time can vary by destination and courier availability.
What is your return policy?
Eligible unused and unopened products can be requested for return within 7 days. Report damaged or incorrect deliveries within 48 hours and retain the packaging for verification.
Can I track my order?
Yes. After dispatch, use the tracking details shared for your order or open the order from your account when signed in.
Do you offer international shipping?
Vainavi Goodies currently ships within India.
How do I choose a product for my routine?
Review the ingredients, directions and who-it-is-for section on each product page. Introduce one product at a time and patch test before broader use.
What payment methods do you accept?
Available checkout methods include UPI, supported cards and net banking through the configured secure payment provider. Cash on delivery is shown when available for the order.
How can I contact Vainavi Goodies?
Call +91 93608 15100, email support@vainavigoodies.com, or use the contact form. Support hours are Monday to Saturday, 9:00 AM to 6:00 PM IST.