Return Policy

Returns & Refunds

Return Window

You can initiate a return within 7 days of delivery.

Eligible for Return

• Damaged or defective products
• Wrong item received
• Product not as described
• Quality issues

Not Eligible for Return

• Products past the return window
• Opened/consumed food items (unless quality issue)
• Products without original packaging

How to Return

1. Log into your account
2. Go to "My Orders" and select the order
3. Click "Request Return" and select items
4. Provide reason and photos (if applicable)
5. Submit your request

Refund Process

Once we receive and verify your return, refunds are processed within 5-7 business days to your original payment method.

Return Shipping

For defective/wrong items, we arrange free pickup. For other returns, shipping charges may apply.

Questions?

Contact us at support@vainavigoodies.com for return-related queries.